How to Renew a Singpass Account that has Expired
Introduction
If your Singpass account has expired, you will need to renew it to continue accessing government services online. Renewing your Singpass account is a straightforward process that can be done online. Follow the steps below to renew your expired Singpass account.
Steps to Renew your Expired Singpass Account
1. Visit the Singpass Website
Go to the official Singpass website and log in using your expired Singpass account credentials.
2. Check Account Expiry Date
Once logged in, check the expiry date of your Singpass account to confirm that it has indeed expired.
3. Initiate the Renewal Process
Look for the option to renew your Singpass account and follow the on-screen instructions. You may be required to provide additional information to verify your identity.
4. Choose Renewal Method
Choose the method of renewal – either through SMS or Singpass Mobile app. Follow the prompts to complete the renewal process.
5. Receive Confirmation
Once the renewal is successful, you will receive a confirmation message. Your Singpass account will now be active again and ready to use.
FAQs
1. Can I renew my Singpass account after it has expired?
Yes, you can renew your Singpass account even after it has expired by following the steps outlined above.
2. Is there a fee for renewing a Singpass account?
No, renewing your Singpass account is free of charge.
3. How long does it take to renew a Singpass account?
The renewal process is usually quick and can be completed within minutes.
4. Can I renew my Singpass account from overseas?
Yes, you can renew your Singpass account from anywhere in the world as long as you have an internet connection.
5. What happens if I do not renew my Singpass account?
If you do not renew your Singpass account, you will not be able to access government services online.
6. Will I lose my data if my Singpass account expires?
Your data will not be lost even if your Singpass account expires. Renewing your account will restore access to your existing information.
7. What should I do if I encounter issues during the renewal process?
If you face any issues during the renewal process, you can contact the Singpass helpdesk for assistance.
8. Can I renew my Singpass account on behalf of someone else?
No, Singpass account renewal must be done by the account holder themselves.
9. How often do I need to renew my Singpass account?
Your Singpass account needs to be renewed every three years for security purposes.
10. Is it necessary to change my password during the renewal process?
Yes, as a security measure, you may be required to change your password during the renewal process.