How To Activate A New MTN SIM Card

By | October 29, 2025

How To Activate A New MTN SIM Card in South Africa: A Detailed Guide

Introduction

Activating a new SIM card for your MTN service in South Africa is a crucial step to start enjoying the benefits of mobile connectivity. In this guide, we will walk you through the simple process of activating your MTN SIM card hassle-free.

Steps to Activate a New MTN SIM Card

1. Purchase a New MTN SIM Card

Before you can activate a new MTN SIM card, you need to purchase one from an authorized MTN vendor or store. Make sure to bring a valid form of identification with you when purchasing the SIM card.

2. Insert the SIM Card

Once you have purchased the SIM card, insert it into your mobile device. Ensure that the SIM card is inserted correctly, following the instructions provided by the manufacturer of your device.

3. Power on Your Device

Turn on your mobile device and wait for it to detect the new SIM card. This may take a few moments, so be patient.

4. Dial 135

Next, dial 135 from your mobile device and follow the automated voice prompts to activate your new MTN SIM card. You will need to provide certain information during this process, so have your identification documents handy.

5. Wait for Confirmation

After completing the activation process, wait for a confirmation message from MTN confirming that your SIM card has been successfully activated. This may take a few minutes.

FAQs

1. How long does it take to activate a new MTN SIM card?

  • Activating a new MTN SIM card usually takes a few minutes once you have dialed 135 and provided the necessary information.

2. Can I activate my MTN SIM card online?

  • Yes, you can activate your MTN SIM card online through the MTN website or mobile app. Simply follow the instructions provided to complete the activation process.

3. What do I do if my MTN SIM card is not activating?

  • If your MTN SIM card is not activating, double-check that the SIM card is inserted correctly in your device. If the issue persists, contact MTN customer service for further assistance.

4. Do I need to register my MTN SIM card before activation?

  • Yes, it is mandatory to register your MTN SIM card before activation. This is a regulatory requirement to ensure the safety and security of mobile communication services.

5. Can I activate a new MTN SIM card with the same number as my old SIM card?

  • Yes, you can activate a new MTN SIM card with the same number as your old SIM card through a SIM swap process. Contact MTN customer service for assistance with this.

6. Is there a charge for activating a new MTN SIM card?

  • There may be a nominal activation fee for a new MTN SIM card, depending on the specific offer or promotion at the time of purchase.

7. Can I activate a new MTN SIM card without a valid ID?

  • No, you need a valid form of identification to activate a new MTN SIM card. This is a legal requirement to verify your identity for security purposes.

8. Will my old SIM card be deactivated after activating a new MTN SIM card?

  • Yes, your old SIM card will be deactivated after activating a new MTN SIM card. Make sure to transfer any important data or contacts from your old SIM card before activating the new one.

9. How do I check if my MTN SIM card is successfully activated?

  • You can check if your MTN SIM card is successfully activated by making a test call or sending a text message. If you encounter any issues, contact MTN customer service for assistance.

10. Can I activate a new MTN SIM card overseas?

  • Yes, you can activate a new MTN SIM card overseas, but you may need to follow specific instructions provided by MTN for international activations. Contact MTN customer service for more information.

Activating a new MTN SIM card in South Africa is a straightforward process that can be completed quickly and easily. By following the steps outlined in this guide, you can start using your new SIM card and enjoy the benefits of mobile connectivity with MTN.

For more information on activating a new MTN SIM card, visit the MTN website or contact MTN customer service for assistance.

Sources: MTN South Africa