How To Get My MTN Number

By | October 30, 2025

How To Get My MTN Number in South Africa

Introduction

MTN is one of the leading telecommunications companies in South Africa, providing a wide range of services to its customers. If you’re a new MTN user or have forgotten your MTN number, there are a few simple ways to retrieve your number quickly and easily.

How To Get My MTN Number

1. Call MTN Customer Service

The easiest way to find your MTN number is to call the MTN customer service hotline. Simply dial 173 from your MTN phone and follow the voice prompts to speak with a customer service representative. They will be able to verify your identity and provide you with your MTN number.

2. Check Your SIM Card Packaging

If you still have the original packaging for your MTN SIM card, you can find your MTN number printed on the packaging. Look for a series of numbers labeled as “MSISDN” or “SIM number” – this is your MTN number.

3. Use the MyMTN App

Download the MyMTN app on your smartphone and log in with your MTN number. Once you’re logged in, you can easily find your MTN number in the app settings or profile section.

4. Dial a USSD Code

You can also retrieve your MTN number by dialing a USSD code from your phone. Simply dial *123*1*1# and your MTN number will be displayed on your screen.

FAQ

1. Can I get my MTN number without a SIM card?

  • Unfortunately, you will need access to a device with an MTN SIM card inserted in order to retrieve your MTN number.

2. Can I change my MTN number?

  • Yes, you can change your MTN number by visiting an MTN store and requesting a number change. Please note that there may be a fee associated with changing your number.

3. Is my MTN number the same as my mobile phone number?

  • Yes, your MTN number is your mobile phone number that is used to make and receive calls and text messages.

4. How do I top up airtime on my MTN number?

  • You can top up airtime on your MTN number by purchasing airtime vouchers from MTN stores, retail outlets, or through the MyMTN app.

5. Can I retrieve my MTN number online?

  • Currently, there is no online option to retrieve your MTN number. You will need to call customer service or use the methods mentioned above.

6. How do I check my MTN balance?

  • You can check your MTN balance by dialing *141# from your MTN phone or by logging into the MyMTN app.

7. What should I do if I lose my MTN SIM card?

  • If you lose your MTN SIM card, visit an MTN store to request a replacement SIM card with the same number.

8. Can I get a new MTN number without changing my SIM card?

  • No, you will need to change your SIM card in order to get a new MTN number.

9. How do I transfer data on my MTN number?

  • You can transfer data on your MTN number by dialing *123*3# and following the prompts to complete the data transfer.

10. What is the MTN service number for reporting lost or stolen devices?

  • If you have lost or had your device stolen, contact the MTN service number at 083 135.

Now that you know how to retrieve your MTN number, you can stay connected with your friends and family without any hassle. Make sure to keep your MTN number safe and secure to avoid any inconvenience in the future.

Remember to always verify any information or changes to your account directly with MTN to ensure the security of your personal information.