Avbob Contact details

This blog post provides a comprehensive overview of how to reach AVBOB, whether you have inquiries, need assistance, or wish to lodge a complaint. With over 350 branches nationwide and multiple communication channels, AVBOB ensures that clients can access help whenever they need it.

1. Contacting AVBOB

Customer Care Line

For immediate assistance, you can reach the AVBOB call centre at 0861 28 26 21. This line is available 24/7, making it convenient for policyholders to get help at any time.

Email Support

Business Hours

AVBOB’s business hours vary depending on the service:

  • General Inquiries:
    • Weekdays: 07:00 – 19:00
    • Saturdays: 08:00 – 14:00
    • Closed on Public Holidays and Sundays
  • Complaints and Compliments:
    • Weekdays: 08:00 – 16:30

AVBOB Head Office

For face-to-face inquiries or formal complaints, you can visit the AVBOB head office:

  • Address: 5 Impala Avenue, Irene Link Office Park, Building D, Doringkloof, Centurion, 0157
  • Postal Address: PO BOX 1661, Pretoria, 0001
  • Phone: +27 12 303 1000
  • Business Hours:
    • Monday, Tuesday, Thursday & Friday: 08:00 – 17:30
    • Wednesday: 09:00 – 17:30
    • Saturday: 08:30 – 13:00
    • Closed on Public Holidays and Sundays

2. Lodging a Complaint

If you encounter an issue with your policy or service, AVBOB makes it easy to lodge a complaint:

  1. Call the AVBOB Call Centre: Dial 0861 28 26 21.
  2. Submit a Written Complaint: You can submit your complaint online at AVBOB Complaints. Upon registration, you’ll receive immediate acknowledgment, including a timeline for resolution.

3. Additional Communication Channels

Online Self-Service Portal

The ONE AVBOB Connect platform is a user-friendly online service where policyholders can manage their policy information efficiently. It provides easy access to your profile, allowing you to stay informed about your coverage.

WhatsApp and Chatbot

For quick queries, engage with AVBOB’s Chatbot on their website or via WhatsApp at 087 153 1049. This feature is particularly helpful for getting answers to frequently asked questions without needing to wait for a representative.


Overview of Public Universities in South Africa

Here's an overview of some public universities in South Africa, including general admissions requirements and estimated application periods. Keep in mind, specific program requirements and dates can vary significantly, so it's important to check each university's official website for the most current information.

University of Pretoria

  • Admissions Requirements: National Senior Certificate with minimum scores in specific subjects related to the chosen program; for international students, equivalent qualifications.
  • Application Period: Usually opens in March and closes at the end of July for most programs.

University of Cape Town

  • Admissions Requirements: National Senior Certificate with pass levels required for degree study; subject-specific requirements depending on the program.
  • Application Period: Application opens in April and closes at the end of July.

Stellenbosch University

  • Admissions Requirements: National Senior Certificate with required marks; some programs have additional testing.
  • Application Period: Opens in March and typically closes at the end of June.

University of the Witwatersrand

  • Admissions Requirements: Matriculation certificate with university exemption; required scores vary by faculty.
  • Application Period: Begins in March and ends on the 30th of September.

University of Johannesburg

  • Admissions Requirements: Matric exemption with a minimum APS score; specific subject requirements based on the faculty.
  • Application Period: Opens in April and generally closes by the 30th of September.

University of the Free State

  • Admissions Requirements: National Senior Certificate with specific marks for the program applied to; additional requirements for certain courses.
  • Application Period: Typically opens in April and closes at the end of August.

University of Venda

  • Admissions Requirements: Completion of the National Senior Certificate with an endorsement for diploma or degree studies; specific APS scores needed.
  • Application Period: Usually from May to September.

University of Fort Hare

  • Admissions Requirements: National Senior Certificate with university exemption; certain programs may have specific requirements.
  • Application Period: Opens around May and closes at the end of September.

University of the Western Cape

  • Admissions Requirements: National Senior Certificate with specific performance levels; additional requirements for certain programs.
  • Application Period: Generally from May to September.

North-West University

  • Admissions Requirements: National Senior Certificate with university exemption; program-specific requirements may apply.
  • Application Period: Opens in March and usually closes by the end of August.

Rhodes University

  • Admissions Requirements: National Senior Certificate or equivalent; minimum academic performance in certain subjects.
  • Application Period: Applications open in April and close at the end of September.

Nelson Mandela University

  • Admissions Requirements: National Senior Certificate with required scores for chosen programs; portfolio or additional tests for some faculties.
  • Application Period: Opens in April, with a deadline at the end of August for most programs.

Cape Peninsula University of Technology

  • Admissions Requirements: National Senior Certificate with specific scores; additional requirements for certain courses.
  • Application Period: Opens in May and typically closes by the end of September.

University of Limpopo

  • Admissions Requirements: Senior Certificate with endorsement for diploma or degree courses; specific APS scores for different programs.
  • Application Period: From April to September.

University of Zululand

  • Admissions Requirements: National Senior Certificate with an endorsement for bachelor’s degree studies; specific score requirements for various programs.
  • Application Period: Usually between April and November.

Central University of Technology

  • Admissions Requirements: National Senior Certificate with specific scores for the chosen field of study; additional criteria for certain programs.
  • Application Period: Application period generally starts in May and ends in October.

Vaal University of Technology

  • Admissions Requirements: National Senior Certificate with a pass that qualifies for admission to bachelor’s degree, diploma, or higher certificate programs.
  • Application Period: Typically from May to September.

Walter Sisulu University

  • Admissions Requirements: National Senior Certificate with required scores for chosen programs; additional criteria for certain faculties.
  • Application Period: From April to September.

This list provides a starting point for understanding the admissions landscape across South Africa's diverse higher education institutions. Given the variability in programs and requirements, it's crucial to consult each university's website for the most accurate and up-to-date information.