The Private Security Industry Regulatory Authority (PSiRA) enforces a Code of Conduct that every security service provider in South Africa must follow. This code ensures high standards of professionalism and accountability across the private security industry.
What Is the PSIRA Code of Conduct?
The Code of Conduct is a legally binding set of rules established by the Minister of Police after consultation with the PSiRA Council. It applies to:
- All registered and unregistered security service providers.
- Any individual or business using employees to protect their own premises or interests.
Purpose of the Code of Conduct
The Code is designed to:
- Promote a professional and trustworthy security industry.
- Enforce compliance with laws and minimum standards.
- Protect the rights of employees and prevent exploitation.
- Ensure fair treatment of consumers, the public, and the industry as a whole.
It also outlines minimum wage standards and anti-exploitation safeguards for all security employees, including those guarding private property.
Key Provisions of the Code
1. Legal Compliance and Professionalism
All security providers must:
- Act in line with South African law.
- Meet a set of defined professional conduct standards.
- Uphold duties to the state, consumers, PSiRA, and the public.
2. Employee Protection
The Code ensures fair wages and working conditions, even for in-house guards not employed by a security company.
3. Fair Enforcement Procedures
The Code includes rules on evidence, enforcement, and penalties. Different penalties may apply depending on the type or class of service provider.
4. Amendment and Publication
- The Minister must publish any new Code or amendments in the Government Gazette.
- A public comment period (minimum 4 weeks) is required before final adoption.
- The Minister may set different enforcement dates for different provider categories.
Improper Conduct and Disciplinary Actions
PSiRA has the authority to initiate disciplinary proceedings if a provider is suspected of violating the Code.
What Counts as Improper Conduct?
- Misconduct can occur within or outside South African borders.
- Proceedings can occur even if the accused is absent (under certain conditions).
How to Appeal a PSIRA Decision
If you’re unhappy with a decision from PSiRA—such as denial of registration, withdrawal of registration, or a misconduct finding—you can appeal.
Appeal Process:
- Deadline: File an appeal within 60 days of receiving notice.
- Committee: Appeals are heard by an independent appeal committee appointed by the Minister.
- Outcome: The committee can uphold, reverse, or amend the original decision.
Appeals must follow prescribed procedures, and fees for record reproduction and related services may apply.
Regulatory Updates
A key update was published on 30 September 2015 in the Government Gazette, amending various regulations under the Private Security Industry Regulation Act, 2001 (Act No. 56 of 2001).
Final Thoughts
Whether you’re a security guard, employer, or consumer, understanding the PSiRA Code of Conduct helps you stay informed and compliant. Ignorance of the law is no excuse—ensure your business or employer is following proper procedures as outlined by PSiRA.