Wondering if the South African Revenue Service (SARS) owes you a tax refund? Many South Africans qualify for a SARS refund after filing their annual tax return; especially if they’ve overpaid tax through PAYE or haven’t claimed allowable deductions.
Here’s a step-by-step guide on how to check if SARS owes you money, using their official eFiling system.
Step 1: Register for SARS eFiling
Before you can view your tax status or refund details, you must be registered on the SARS eFiling platform.
- Visit the official SARS website: www.sars.gov.za
- Click on “Register” to create a new eFiling profile
- Provide your South African ID, tax reference number, and contact details
You’ll need a valid email and mobile number to complete your registration.
Step 2: Log in to Your eFiling Profile
Once your profile is active, log in using your username and password at eFiling.
- Use a secure device to avoid fraud
- Make sure your profile is updated with your most recent income and employer details
Step 3: Navigate to Your Tax Profile
Inside the eFiling dashboard:
- Click on “Returns” > “Personal Income Tax (ITR12)”
- Select the relevant tax year to view the details
This is where you’ll be able to track your filing status, check any refund notifications, and see if SARS owes you money.
Step 4: Check for Refund Notifications
After submitting your tax return, SARS will:
- Automatically assess your return
- Send an assessment (ITA34) indicating whether you owe SARS or they owe you
- Notify you of any tax refund due
You can find this info by:
- Viewing your Notice of Assessment (ITA34) under “Correspondence”
- Checking the Statement of Account (SOA) for credits or payments made
If a refund is due, it typically takes 7 to 21 business days to reflect in your bank account—provided your banking details are verified.
Step 5: Contact SARS if You’re Unsure
If your eFiling account doesn’t show clear refund details or you’re struggling to understand your assessment:
- Call the SARS Contact Centre on 0800 00 7277
- Visit a SARS branch near you (book an appointment online)
- Have your tax number, ID, and assessment details ready
SARS officials can verify your refund status and assist with any delays or banking verification issues.
Step 6: Get Help from a Tax Practitioner
If your tax situation is more complicated—e.g. multiple income sources, provisional tax, or audit flags—it may be worth getting assistance.
- Hire a registered tax practitioner to review your file
- They can engage with SARS on your behalf and ensure everything is in order
This can save you time, especially if you’re unsure how SARS calculated your tax refund (or lack thereof).
Final Thoughts
You can check if SARS owes you money by logging into your eFiling profile and reviewing your assessments
SARS may also send SMS or email alerts if a refund has been processed
❌ Make sure your banking details are correct, otherwise your refund may be delayed or rejected
Quick Summary
- Register on SARS eFiling
- Log in and access your tax profile
- Look for your ITA34 assessment and Statement of Account
- Contact SARS or a tax practitioner for help if needed