If you’re wondering how long SARS (South African Revenue Service) takes to pay out a tax refund, you’re not alone. Many taxpayers eagerly await their refunds once their tax returns are submitted; but the waiting time can vary depending on a few key factors.
Standard SARS Refund Timeline
Under normal conditions, SARS aims to process tax refunds within 21 business days after a complete and accurate tax return has been filed. This is counted from the date your return is successfully submitted, provided there are no errors or missing information.
Tip: Submitting early and double-checking your return can speed up the process.
Why Your SARS Refund Might Be Delayed
Even though SARS works to process refunds quickly, several issues could cause delays:
1. High Volume of Tax Returns
During peak tax season; especially close to the annual filing deadline; SARS experiences an influx of tax submissions. This can slow down processing times due to the sheer volume of returns being handled.
2. Errors or Incomplete Information
If your tax return has any mistakes, missing supporting documents, or inconsistencies, SARS may flag it for manual verification. This review process can extend the refund timeline significantly.
3. SARS Review or Audit
In some instances, SARS may select your return for further scrutiny. This could involve a verification process or even a tax audit, both of which can stretch the wait time beyond 21 working days.
4. Banking Details Not Verified
Your banking details must be correctly captured and verified on your eFiling profile. If there’s a mismatch or your account cannot be confirmed, SARS will not release the refund until it’s resolved.
What You Can Do to Speed Up the Refund
- Ensure your return is 100% accurate before submitting.
- Double-check your banking information on eFiling.
- Upload all supporting documents if prompted during the submission process.
- Respond promptly if SARS requests additional information or verification.
How to Check Your SARS Refund Status
You can monitor the progress of your refund by:
- Logging into your SARS eFiling account (www.sars.gov.za)
- Visiting your Tax Compliance Status dashboard
- Calling the SARS Contact Centre at 0800 00 7277
Final Thoughts
Although SARS generally strives to pay refunds within three weeks, there’s no guaranteed payout time. Factors such as verification, seasonal backlog, and accuracy of your return all play a role in the timeline.
If your refund is taking longer than 21 business days, it’s a good idea to contact SARS directly or visit your nearest branch for assistance.