If you’ve misplaced your South African Revenue Service (SARS) tax number or forgotten your eFiling password, don’t worry. You can easily recover or reset them by following these simple steps.
How to Retrieve Your Forgotten SARS Tax Number
- Check Your Documents
Your tax number is usually on official documents such as:- Your South African ID or passport
- Past tax returns or SARS assessments
- Payslips from your employer
- Letters or notices from SARS
- Visit a SARS Branch
If you can’t find your tax number, visit your nearest SARS branch with your ID to verify your identity. The officials will assist you in retrieving your tax number. - Call the SARS Contact Centre
Phone SARS on 0800 00 SARS (0800 00 7277) and ask for help recovering your tax number. Be ready to provide personal details to confirm your identity.
How to Reset Your SARS eFiling Password
- Go to the SARS eFiling Website
Visit https://www.sarsefiling.co.za/ and head to the login page. - Click on “Forgot Password?”
Select the “Forgot Password?” option and enter your tax number when prompted. - Verify Your Identity
You may need to answer security questions or provide extra details for verification. - Reset Your Password
Follow the instructions to reset your password. Typically, SARS sends a temporary password via email or SMS, which you then use to create a new password. - Log In to eFiling
Use your tax number and new password to access your SARS eFiling account.
Additional Tips:
If you experience any problems; such as a locked account after multiple wrong attempts—contact the SARS call centre for further help with resetting your password.
Always keep your SARS tax number and password safe and confidential to avoid future access issues.