Check Your UIF Balance on WhatsApp – South Africa 2025 Guide

• Updated 11 August 2025

Need to see how much money you still have left in your UIF “bank”? You can find the figure on WhatsApp in under 2 minutes; no data bundle required; the line is zero-rated on all SA networks.

What you’ll actually see

• Total credits (days you’ve built up)
• Benefits already paid
• Balance available for new claims (maternity, illness, unemployment, etc.)

Step-by-step on your phone

1. Save the official UIF WhatsApp number: 0800 030 007 (name it “UIF Bot”).
2. Open WhatsApp → tap the chat with UIF Bot.
3. Type Hi or any greeting and hit send.
4. The bot replies with a menu. Reply with the number next to “Check UIF balance” (usually option 2).
5. Enter your 13-digit SA ID number when asked.
6. Confirm your first name and surname exactly as they appear on your ID.
7. Within 30 seconds the bot sends a short message:
   “Your current UIF balance is 87 credit days and R0.00 paid to date.”

Pro tips for load-shedding

• Screenshot the balance; the chat history disappears after 30 days.
• If the bot says “No record found”, it usually means your employer hasn’t declared you recently—ask HR for the latest UI-19 and try again in 48 hours.

Back-up methods if WhatsApp is down

• USSD: dial 134*843# → option 2 “Balance Enquiry”.
• uFiling app: Login → My Profile → View Balance.
• Call centre: 0800 843 843 (expect longer waits).

Common SA Google phrases
“UIF balance check WhatsApp 2025”
“0800 030 007 UIF bot not working”
“How many UIF days do I have left”
“Check UIF balance without data”

Bottom line
Save 0800 030 007, send Hi, tap through the prompts, and you’ll know your exact UIF balance before the kettle boils.