If you’re a registered security officer or operate a private security business in South Africa, it’s important to make sure your PSiRA profile is up to date. The Private Security Industry Regulatory Authority (PSiRA) has an easy-to-use online platform where you can claim and manage your profile, helping you keep your personal and professional details accurate.
This guide will walk you through how to claim your PSiRA profile online using the Self-Service Portal.
Step-by-Step: How to Claim Your PSiRA Profile
1. Visit the Official PSiRA Website
Open your browser and go to:
www.psira.co.za
Make sure you’re on the correct website to avoid scams or unofficial pages.
2. Access the Online Services Section
On the homepage, locate and click the “Online Services” tab. This will direct you to the PSiRA Self-Service Portal where all digital services are managed.
3. Log In or Register an Account
Once you’re on the portal:
- If you already have an account, enter your ID number and password to log in.
- If you’re new, click on “Register” and follow the steps to create a profile. You’ll need to provide your ID, contact details, and other required information.
4. Navigate to “My Profile”
After logging in, select the “My Profile” tab. This area displays your personal and professional details stored with PSiRA.
5. Check and Update Your Information
Review the details listed under your profile. Make sure that your:
- Full name and ID number
- Contact information
- Employment details
- Registration status
…are all correct. If any information is outdated or incorrect, you can update it directly through the portal.
6. Click “Claim Profile”
Once you’ve verified your information, click the “Claim Profile” button to begin the claiming process. This step links your profile to your personal online account.
7. Complete the Claiming Process
Follow the prompts to finish the process. You may be asked to upload supporting documents or verify your details through SMS or email. Typical documents requested include:
- A certified copy of your ID
- Proof of employment or registration as a security officer
- Contact details of your current security employer, if applicable
Important Notes
- Verification Required: To protect your identity, PSiRA may request further documentation to verify who you are and confirm your status in the industry.
- Registered Email & Cellphone: Ensure the email and cellphone number you provide are active and accessible — they’re used to send OTPs or confirmation links.
- Secure Access: Always use a secure connection and don’t share your login details with anyone.
Need Help Claiming Your Profile?
If you run into issues during the claiming process, or if you’re unsure which documents are needed, you can:
- Call the PSiRA Contact Centre
- Visit your nearest PSiRA branch
- Use the “Contact Us” section on the PSiRA website to send an email enquiry
Summary: How to Claim Your PSiRA Profile
| Step | Action |
|---|---|
| 1 | Go to www.psira.co.za |
| 2 | Click on Online Services |
| 3 | Log in or Register a new profile |
| 4 | Select My Profile from the dashboard |
| 5 | Check and update your personal info |
| 6 | Click Claim Profile |
| 7 | Upload any required documents and follow prompts |
Keeping your profile up to date is essential for maintaining your registration and ensuring compliance with South African private security regulations.