How to Claim Your PSiRA Security Officer Profile in South Africa

By | July 15, 2025

If you’re a registered security officer in South Africa, you can now access your profile online through the official PSiRA digital services platform. This convenient feature reduces the need to visit a physical office and lets you download your digital certificate directly to your cellphone.

Here’s how to claim your PSiRA security officer profile and what you’ll need to get started.


Step-by-Step: Claim Your Profile Online

To claim your PSiRA profile, visit the official PSiRA digital services page:

Claim your profile here

Once you’re on the site, follow the instructions to verify your identity and link your details to your PSiRA registration. This service is accessible on mobile, so you can complete the process from your phone without needing to use a computer.


What You Need Before Claiming Your Profile

According to Section 23 of the Private Security Industry Regulation Act (2001), there are certain conditions you must meet before registering or claiming a profile as a security officer in South Africa. These are the same requirements used when applying for registration under Section 21(1).

You must ensure you:

  • Are a South African citizen or hold permanent residency
  • Are at least 18 years old
  • Have completed the required training for registration as a security service provider
  • Have not been convicted of a listed offence within the past 10 years
  • Have not been found guilty of improper conduct under the Act within the past 5 years
  • Submit a valid clearance certificate if you’ve served in any official police, military, intelligence, or security agency either in South Africa or another country
  • Are mentally fit to perform security duties
  • Are not currently working in public service in a way that would conflict with your registration
  • Have paid the applicable registration fees
  • Are not employed by the SAPS, SANDF, NIA, DSO, SASS, or Correctional Services in a way that disqualifies you from registration

Meeting these requirements ensures that your profile is eligible for linking and your security officer registration remains valid under PSiRA guidelines.


Why You Should Claim Your Profile

Claiming your PSiRA profile online gives you fast, secure access to your information, including:

  • Your registration status
  • Downloadable digital certificate
  • Updates from PSiRA
  • The ability to update your details when needed

This is especially useful if you’re applying for a new security job, renewing your credentials, or verifying your certification with employers or clients.


Final Tips

  • Make sure your cellphone number and ID details are up to date with PSiRA before attempting to claim your profile.
  • Use a stable internet connection when accessing the site, especially if you’re using a mobile phone.
  • If you run into issues, visit your nearest PSiRA branch or call their helpdesk for assistance.

Quick Summary:

  • Visit the PSiRA digital services site to claim your profile
  • Ensure you meet all Section 23 requirements
  • Use your cellphone to access and download your certificate
  • Stay compliant and keep your profile up to date

For more support, visit www.psira.co.za or contact their offices directly.