How to Find Your SARS Username and Reset Your Password Using Your ID Number

By | July 16, 2025

Forgot your SARS eFiling login details? If you’ve misplaced your username or can’t remember your password, you can recover them easily using your South African ID number. Here’s a step-by-step guide to help you regain access to your SARS eFiling account.


Step 1: Visit the SARS eFiling Website


Step 2: Click on “Login”

  • On the eFiling homepage, locate and click the “Login” button at the top of the page.
  • This will take you to the secure login screen.

Step 3: Recover Your Username or Password

a) If You Forgot Your Username

  • On the login screen, click on “Forgot Username”.
  • Enter your South African ID number or passport number, and your date of birth.
  • Follow the prompts to verify your identity.
  • Your registered email or cellphone number will receive your username via SMS or email.

b) If You Forgot Your Password

  • Click on the “Forgot Password” link on the login page.
  • Enter your username along with your ID number or passport number.
  • SARS will send you a One-Time PIN (OTP) to your registered mobile number or email.
  • Enter the OTP when prompted, and you’ll be able to create a new password.

Step 4: Log In With Your New Details

  • Once you’ve recovered your username or updated your password, return to the login page.
  • Use your credentials to sign in and access your SARS eFiling profile.

Important Tips

  • Keep your login details safe. Store your username and password securely to avoid future lockouts.
  • Use a strong password that includes a mix of letters, numbers, and symbols.
  • If your contact information has changed, visit the SARS website or call their contact centre to update your records.

With just your ID number and access to your email or phone, you can quickly recover your SARS eFiling details without needing to visit a branch. This is especially useful during tax season or when updating your tax status online.