Forgot your PSIRA username or password? Don’t worry – it’s a common issue, and you can easily reset your credentials online using the official PSIRA website.
This step-by-step guide will help you reset your login details securely and access your PSIRA profile or services without delay.
Step-by-Step: Resetting Your PSIRA Username or Password Online
Follow these instructions to recover access to your PSIRA account:
1. Visit the Official PSIRA Website
Go to the official PSIRA portal: www.psira.co.za
Always ensure you’re on a secure and legitimate site before entering any personal information.
2. Go to the Login Page
Click on the “Online Services” tab, then select the “Self-Service Portal”.
3. Click on “Forgot Password” or “Forgot Username”
On the login screen, you’ll see options such as:
- 🔐 Forgot Password
- 👤 Forgot Username
Choose the appropriate link based on what you’ve lost access to.
4. Enter Your Registered Email or Username
Provide the email address or username that you used when registering your PSIRA account. This is necessary to verify your identity and begin the reset process.
5. Check Your Email for Reset Instructions
Once submitted, you’ll receive an email from PSIRA with instructions.
📩 Look for a link or code that allows you to either:
- Reset your password
- Retrieve your forgotten username
Make sure to check your spam or junk folder if you don’t see the email within a few minutes.
6. Set a New Password (If Applicable)
If you’re resetting your password, follow the email link and choose a strong, secure password. Use a mix of upper/lower case letters, numbers, and symbols.
7. Log In with Your New Credentials
Once your password or username is reset, return to the PSIRA portal and log in using your updated details.
What If the Reset Process Fails?
If you run into any issues—such as not receiving the reset email, incorrect email entries, or website errors—you can:
- Call PSIRA customer service on 086 133 3850
- Or visit the Contact Us page at www.psira.co.za for help
Tips to Avoid Future Login Issues
- ✔️ Keep your PSIRA login details saved in a secure password manager
- ✔️ Always update your email address in your profile if it changes
- ✔️ Use a unique password you don’t reuse on other platforms
Common Questions About PSIRA Login
Q: Can I reset my credentials without email access?
A: Unfortunately, access to your registered email is required. If you no longer have access, contact PSIRA support directly.
Q: How often should I update my password?
A: It’s advisable to update your password at least every 6 months for security reasons.