Last updated September 21, 2025
The Unemployment Insurance Fund (UIF) is a government programme that offers short-term financial relief to workers who have lost their jobs. If you are already registered on the UIF system and need to receive your payout, you can now submit a request for payment online through the official UIF e-Services portal.
This guide explains step by step how to request UIF payments online without having to queue at a labour centre.
Step-by-Step Guide to Submitting a UIF Payment Request
1. Visit the UIF e-Services Website
Start by going to the official UIF e-Services portal. The quickest way is to search for “UIF e-Services South Africa” or access it directly via the Department of Employment and Labour’s website.
On the homepage, you will see options to log in or register a new account.
2. Log In or Create an Account
- First-time users: You’ll need to register by entering your South African ID number, contact details, and banking information.
- Returning users: Simply log in with your existing username and password.
Make sure your details are correct—errors in your ID or banking information may delay payment.
3. Navigate to the Payment Request Section
Once inside your account, look for the section labelled “Submit Payment Request” or similar wording. This is where you’ll be able to start the UIF payment claim process.
4. Complete the Payment Request Form
You will be asked to fill in details relating to your unemployment claim, including:
- Employer information and dates of employment
- Reason for job loss (retrenchment, dismissal, company closure, etc.)
- Period of unemployment
- Supporting documents, if required
Tip: Double-check all information before submitting to avoid unnecessary delays.
5. Submit Your UIF Payment Request
After completing the form:
- Review all the details carefully.
- Click Submit to finalise your request.
- You should receive a confirmation message or reference number—keep this safe for tracking your payment.
Important Notes for UIF Applicants
- The online process may change slightly if the Department updates the UIF e-Services platform.
- Always check the official UIF website for the latest requirements.
- Payments may take some time to process, depending on verification and banking schedules.
Final Thoughts
Submitting a UIF payment request online is the fastest and most convenient way to receive your benefits. Instead of travelling to a labour centre and waiting in long queues, you can:
- Apply from your phone, tablet, or computer.
- Track your application status online.
- Get SMS or email notifications about progress.
For South Africans who are unemployed and need financial relief, UIF e-Services is the most reliable and secure way to claim your UIF benefits.
Quick tip for mobile users: Bookmark the UIF e-Services login page on your phone for faster access when submitting future payment requests.