Keeping your contact information updated with SARS (South African Revenue Service) is vital if you want to receive tax assessments, refund notifications, and important communication on time. Whether it’s a change in your phone number, email, or residential address, SARS allows you to update your details online via eFiling or in person at a branch.
Here’s a step-by-step guide to help you update your SARS contact details easily and securely.
Option 1: Update Your SARS Details Online Using eFiling
If you’re registered for SARS eFiling, the process is quick and convenient.
Step-by-Step: Update via eFiling
- Log In to Your SARS eFiling Account
Go to https://www.sarsefiling.co.za
Use your registered username and password to sign in. - Go to Your Profile
After logging in, look for the “My Profile” or “Personal Details” section on the dashboard. This is where your registered information is stored. - Edit Contact Details
- Click on the edit button or “Maintain Details”
- Update your:
- Phone number
- Email address
- Postal or residential address
- Verification Process
SARS may send a verification code to your new contact method (email or SMS) to confirm the change. - Save and Submit
Once verified, save the changes and submit the updated information. - Confirmation Message
You should receive a notification confirming that your SARS profile has been updated.
Option 2: Update Contact Details at a SARS Branch
If you’re not using eFiling or prefer face-to-face help, you can visit a SARS branch.
What You’ll Need to Do:
- Find Your Nearest SARS Office
Use the SARS website to locate your closest branch:
www.sars.gov.za - Bring Your ID
Make sure you bring a valid South African ID book, Smart ID card, or passport for identification. - Fill Out the Required Forms
You’ll be given a form to update personal contact information. Complete it accurately. - Submit the Form
Hand the form and your ID to a SARS consultant for processing. - Receive Confirmation
You’ll get a printed slip or SMS confirming the update. Keep this as proof.
Why It’s Important to Keep Your SARS Contact Details Updated
- Receive tax assessment notices and letters without delays
- Get notified about refunds or payment deadlines
- Avoid missing out on important security verifications
- Stay compliant and avoid penalties for non-response
Failing to update your contact information could result in missed SARS deadlines, undelivered refund notifications, or delays in resolving tax issues.
Need Help?
If you’re unsure how to proceed, SARS offers multiple ways to get assistance:
- Call the SARS Contact Centre at 0800 00 7277
- Visit www.sars.gov.za for guides and support
- Ask for help at your nearest SARS walk-in centre
Quick Summary: SARS Contact Update Methods
| Method | Steps |
|---|---|
| Online via eFiling | Log in → Go to Profile → Edit contact details → Verify → Save |
| At a SARS Branch | Bring ID → Fill form → Submit to agent → Receive confirmation |
Keep your SARS contact details up to date to stay informed and avoid tax-related delays. This is especially important during tax season when SARS sends critical updates via SMS or email.