If you need to update your personal or contact information after being verified by PSiRA (Private Security Industry Regulatory Authority), you can easily do so through the official PSiRA website. Follow the step-by-step guide below:
Step 1: Visit the PSiRA Website
Go to the official PSiRA portal: www.psira.co.za
On the homepage, locate and click on “Online Services” or “Login”.
Step 2: Log Into Your Account
- If you already have a PSiRA account, enter your username and password to log in.
- If you don’t have an account yet, register for one using your verified ID and personal details.
Step 3: Go to Your Profile or Dashboard
Once logged in, navigate to your dashboard or profile section. This is where you’ll be able to manage your personal information.
Step 4: Update Your Details
Look for an option such as “Edit Profile”, “Update Information”, or “Personal Details.”
You’ll be able to change your:
- Contact number
- Email address
- Residential or postal address
- Any other relevant information
Step 5: Save and Submit Changes
After making the necessary updates:
- Review the information for accuracy
- Click “Save”, “Submit”, or “Update” to confirm the changes
Step 6: Upload Supporting Documents (if required)
Some updates (e.g., name changes or updated ID documents) may require you to upload proof.
- Prepare clear copies of the required documents (e.g., certified ID, proof of address)
- Use the upload feature to submit them securely
Step 7: Confirmation and Follow-Up
Once submitted:
- You may receive a confirmation message or reference number
- Processing usually takes a few days
- You can log in later to check the update status or contact PSiRA for assistance
Need Help?
If you experience issues during the process or need further help:
- Contact PSiRA’s support via their Call Centre or email support
- Or visit your nearest PSiRA regional office