If you need assistance from the Private Security Industry Regulatory Authority (PSiRA), here are the current and verified contact details to help you reach their offices directly.
📞 PSiRA Contact Information
- Official Website: www.psira.co.za
- Phone (Toll-Free SA): 086 133 3850
- Email: info@psira.co.za
- Head Office Address:
Eco Glades 2 Office Park, Block B
420 Witch-Hazel Avenue, Eco Park
Centurion, 0144, South Africa
These channels are ideal for queries related to:
- Registration and renewal assistance
- Certificate collection
- Security industry compliance
- Online portal issues and general inquiries
Always check the PSiRA website for the most recent updates before visiting or calling.
PSiRA: Who They Are and What They Do
The Private Security Industry Regulatory Authority (PSiRA) is a government-recognized body that oversees and regulates the private security industry in South Africa. Its core mission is to ensure that security service providers are professional, accountable, and legally registered.
Key Goals of PSiRA:
- Promote a transparent and law-abiding private security industry
- Maintain high standards of training, conduct, and accountability
- Support employment equity and fair hiring practices
- Ensure fast, fair, and objective registration processes
- Protect the rights and interests of security officers
- Foster trustworthiness and ethical behavior among security providers
Frequently Asked Questions (FAQ) – PSiRA Contact & Application Help
1. How long does it take to process a PSiRA application?
12 working days (Excludes weekends and public holidays).
2. Where do I collect my PSiRA certificate?
From your nearest PSiRA regional office (excluding the head office). Bring your original ID for verification.
3. Can I download the registration form online?
Yes. Visit www.psira.co.za, go to Publications → Downloads, and select the form you need.
4. How do I check if my PSiRA application has been approved?
Call 086 133 3850 with your ID ready. Or use the Online Verification Tool, found on the right side of the homepage.
5. Can PSiRA post my certificate to me?
No. Certificates require fingerprint verification and must be collected in person.
6. Can someone else renew my certificate for me?
Not usually. You must appear in person for fingerprint verification.
However, employers may renew on your behalf if you provide written consent.
7. When does a PSiRA certificate expire?
- Individual certificates: Every 24 months
- Business certificates: Every 12 months
8. What is required to renew a business certificate?
- Application letter on company letterhead
- Annual fees paid or acknowledgment of debt
- Tax clearance certificate
- COID registration (if applicable)
9. What do I need to renew my individual certificate?
- Completed renewal form
- Payment for renewal and ID card (R40–R90 depending on the case)
- Copy of ID document
- Original certificate or affidavit (if lost)
Summary
Whether you’re applying, checking your registration, or renewing a PSiRA certificate, use the contact details provided above to speak to the right department. Always keep your personal documents and reference numbers on hand to speed up the process.
For updates, downloadable forms, and live status checks, visit www.psira.co.za.