{"id":336,"date":"2025-08-11T08:45:49","date_gmt":"2025-08-11T08:45:49","guid":{"rendered":"https:\/\/gometa.co.za\/blog\/?p=336"},"modified":"2025-08-11T08:47:42","modified_gmt":"2025-08-11T08:47:42","slug":"how-to-contact-the-sars-call-centre-in-south-africa","status":"publish","type":"post","link":"https:\/\/gometa.co.za\/blog\/how-to-contact-the-sars-call-centre-in-south-africa\/","title":{"rendered":"How to Contact the SARS Call Centre in South Africa (2025 Guide)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u2022 Updated 11 August 2025<\/p><div id=\"gomet-2952451601\" class=\"gomet-content gomet-entity-placement\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9198760278752355\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- ATF BB -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-9198760278752355\"\r\n     data-ad-slot=\"4566904116\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Need to speak to a SARS agent without spending hours on hold? Here\u2019s the quickest, mobile-friendly way to reach the South African Revenue Service call centre; plus a few back-up options if the lines are jammed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Main SARS call-centre numbers<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>0800 00 SARS (0800 00 7277) \u2013 Toll-free from any SA cellphone or landline.<\/li>\n\n\n\n<li>0800 11 18 00 \u2013 eFiling help-desk.<\/li>\n\n\n\n<li>+27 11 602 2093 \u2013 International callers.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Operating hours<br>Monday; Friday: 08:00\u201317:00 (closed weekends &amp; public holidays). Load-shedding tip: call before 14:00 when call volumes spike.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Get through faster on your phone<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Save the number in your contacts as \u201cSARS 0800\u201d.<\/li>\n\n\n\n<li>Press 1 for English, 2 for Afrikaans, 3 for isiZulu, etc.<\/li>\n\n\n\n<li>Have these details ready:<br>\u2013 10-digit tax number (or ID if you\u2019re a new taxpayer).<br>\u2013 Latest IRP5\/IT3(a) form.<br>\u2013 PIN for eFiling (if you have one).<\/li>\n\n\n\n<li>Use the call-back option (press 9) to skip the queue; an agent phones you back within 2 hours.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Other ways to reach SARS if the line is busy<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Twitter DM @sarstax \u2013 replies within 30 min during office hours.<\/li>\n\n\n\n<li>WhatsApp \u201cHi\u201d to 0800 11 18 00 \u2013 automated menu plus live chat option.<\/li>\n\n\n\n<li>SARS MobiApp \u2013 download from Google Play or App Store; tap \u201cContact Us\u201d for a live chat.<\/li>\n\n\n\n<li>Branch visit \u2013 book an appointment on sarsonline.co.za \u2192 \u201cBook an Appointment\u201d to avoid queues.<\/li>\n\n\n\n<li>Email \u2013 send query via secure eFiling mailbox; response time 3\u20135 working days.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Common SA search phrases people type<br>\u201cSARS call centre today\u201d, \u201cSARS 0800 number not working\u201d, \u201cSARS WhatsApp contact\u201d, \u201cSARS eFiling helpline\u201d, \u201cSARS call centre hours load-shedding\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pro tip for load-shedding<br>If cell towers are down, dial <em>134<\/em>7277# on any SA network for a free USSD menu that links to SARS self-service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bottom line<br>Save 0800 00 7277 in your phone, call between 08:00\u201314:00, and keep your tax number handy. If the queue is long, request a call-back or switch to WhatsApp or Twitter\u2014both channels are staffed by real SARS agents.<\/p><div id=\"gomet-3792730494\" class=\"gomet-content-2 gomet-entity-placement\"><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-9198760278752355\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- BTF BB -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-9198760278752355\"\r\n     data-ad-slot=\"4734478976\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u2022 Updated 11 August 2025 Need to speak to a SARS agent without spending hours on hold? Here\u2019s the quickest, mobile-friendly way to reach the South African Revenue Service call centre; plus a few back-up options if the lines are jammed. Main SARS call-centre numbers Operating hoursMonday; Friday: 08:00\u201317:00 (closed weekends &amp; public holidays). Load-shedding\u2026 <span class=\"read-more\"><a href=\"https:\/\/gometa.co.za\/blog\/how-to-contact-the-sars-call-centre-in-south-africa\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[335,336],"class_list":["post-336","post","type-post","status-publish","format-standard","hentry","category-guides","tag-sars-call-centre","tag-south-africa-guide"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Contact the SARS Call Centre (2025 Guide) | Gometa<\/title>\n<meta name=\"description\" content=\"? Updated 11 August 2025 Need to speak to a SARS agent without spending hours on hold? Here\u2019s the quickest, mobile-friendly way to reach the South African\u2026\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gometa.co.za\/blog\/how-to-contact-the-sars-call-centre-in-south-africa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Contact the SARS Call Centre (2025 Guide) | Gometa\" \/>\n<meta property=\"og:description\" content=\"? Updated 11 August 2025 Need to speak to a SARS agent without spending hours on hold? Here\u2019s the quickest, mobile-friendly way to reach the South African\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gometa.co.za\/blog\/how-to-contact-the-sars-call-centre-in-south-africa\/\" \/>\n<meta property=\"og:site_name\" content=\"Gometa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bursary24\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-11T08:45:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-11T08:47:42+00:00\" \/>\n<meta name=\"author\" content=\"gometa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"gometa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/gometa.co.za\\\/blog\\\/how-to-contact-the-sars-call-centre-in-south-africa\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/gometa.co.za\\\/blog\\\/how-to-contact-the-sars-call-centre-in-south-africa\\\/\"},\"author\":{\"name\":\"gometa\",\"@id\":\"https:\\\/\\\/gometa.co.za\\\/blog\\\/#\\\/schema\\\/person\\\/5e93a703ad72e8dd96add00992443288\"},\"headline\":\"How to Contact the SARS Call Centre in South Africa (2025 Guide)\",\"datePublished\":\"2025-08-11T08:45:49+00:00\",\"dateModified\":\"2025-08-11T08:47:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/gometa.co.za\\\/blog\\\/how-to-contact-the-sars-call-centre-in-south-africa\\\/\"},\"wordCount\":300,\"publisher\":{\"@id\":\"https:\\\/\\\/gometa.co.za\\\/blog\\\/#organization\"},\"keywords\":[\"sars call centre\",\"south africa guide\"],\"articleSection\":[\"General Guides\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/gometa.co.za\\\/blog\\\/how-to-contact-the-sars-call-centre-in-south-africa\\\/\",\"url\":\"https:\\\/\\\/gometa.co.za\\\/blog\\\/how-to-contact-the-sars-call-centre-in-south-africa\\\/\",\"name\":\"How to Contact the SARS Call Centre (2025 Guide) | Gometa\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/gometa.co.za\\\/blog\\\/#website\"},\"datePublished\":\"2025-08-11T08:45:49+00:00\",\"dateModified\":\"2025-08-11T08:47:42+00:00\",\"description\":\"? 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