How To Get Emergency Airtime On MTN

By | October 30, 2025

How To Get Emergency Airtime On MTN in South Africa

Introduction

In times of emergencies when you run out of airtime, having a way to get emergency airtime can be a lifesaver. MTN, one of South Africa’s leading mobile network providers, offers a service that allows you to request emergency airtime when you need it the most. This article will guide you on how to get emergency airtime on MTN in South Africa.

How To Get Emergency Airtime On MTN

Using MTN’s Advance Airtime Service

MTN’s Advance Airtime service allows eligible customers to receive emergency airtime when they urgently need it. To access this service, follow these steps:

  • Dial *136*2# on your MTN mobile phone
  • Follow the prompts to request emergency airtime
  • You will receive the requested airtime on your phone instantly

Repaying the Airtime

When you recharge your phone, MTN will deduct the advanced airtime plus a service fee from your account. It’s important to note that there is a limit to the amount of emergency airtime you can request based on your usage and payment history.

FAQ

1. Can I request emergency airtime on MTN if I have a zero balance?

Yes, if you meet the eligibility criteria, you can request emergency airtime even with a zero balance on your phone.

2. Is there a service fee for using MTN’s Advance Airtime service?

Yes, there is a service fee for requesting emergency airtime on MTN, which will be deducted when you recharge your phone.

3. How do I check if I am eligible for MTN’s Advance Airtime service?

You can check your eligibility by dialing *136*2# and following the prompts to see if you qualify for emergency airtime.

4. What happens if I don’t repay the advanced airtime?

If you fail to repay the advanced airtime, MTN may restrict your access to certain services until the outstanding amount is settled.

5. Can I request emergency airtime multiple times?

You can request emergency airtime multiple times as long as you have repaid the previous advance and you are within your limit.

6. Is the process of requesting emergency airtime secure?

MTN’s Advance Airtime service is secure, and your personal information is protected during the request process.

7. Can I request emergency airtime for data or only for calls?

You can request emergency airtime for both data and calls on your MTN mobile phone.

8. How long do I have to repay the advanced airtime?

Repayment of the advanced airtime is typically required when you recharge your phone, but you should refer to the terms and conditions for specific details.

9. Is the Advance Airtime service available 24/7?

Yes, you can request emergency airtime on MTN at any time of day or night, 7 days a week.

10. Can I request emergency airtime if I have an outstanding debt on my MTN account?

If you have an outstanding debt on your MTN account, you may not be eligible to request emergency airtime until the debt is settled.

Conclusion

Having access to emergency airtime when you need it most can provide peace of mind during challenging situations. By using MTN’s Advance Airtime service, you can quickly and easily request emergency airtime to stay connected when it matters most. Remember to repay the advanced airtime promptly to maintain access to this valuable service.

Stay connected with MTN even in emergencies with their Advance Airtime service. Don’t let a low balance stop you from staying connected when it really counts.