How To Get Your Number On MTN

By | October 30, 2025

How To Get Your Number On MTN in South Africa

Getting a new mobile number on MTN

If you are looking to get a new mobile number on the MTN network in South Africa, you have several options available to you.

Visit an MTN store

One of the easiest ways to get a new number on MTN is by visiting one of their stores. You can find the nearest store to you by visiting the MTN website and using their store locator tool. Once at the store, a customer service representative will assist you in choosing a suitable number and activating your SIM card.

Online registration

Another convenient option is to register for a new number online through the MTN website. You will be required to provide personal information such as your name, address, and ID number. Once your registration is complete, your SIM card will be delivered to your doorstep.

Using the MTN app

For those who prefer a more digital approach, you can also get your number on MTN using their mobile app. Simply download the app from the Google Play Store or Apple App Store, register for a new number, and follow the instructions to activate your SIM card.

FAQs

  • How long does it take to get a new number on MTN?
  • It usually takes a few minutes to get a new number activated at an MTN store, while online registration may take a day or two for delivery.

  • Do I need to provide any documents to get a new number?
  • Yes, you will need to provide a valid form of identification such as your ID document or passport.

  • Can I choose my own mobile number?
  • MTN allows customers to choose their own mobile number, subject to availability.

  • What are the fees involved in getting a new number on MTN?
  • There may be a small fee for the SIM card and activation, but this varies depending on the package you choose.

  • Can I port my existing number to MTN?
  • Yes, MTN allows customers to port their existing number from another network to MTN. You will need to follow the porting process as outlined by ICASA.

  • Is there a minimum age requirement to get a new number on MTN?
  • Yes, you must be 18 years or older to get a new number on MTN.

  • Can I get a new number on MTN if I am a foreign national?
  • Yes, foreign nationals can also get a new number on MTN by providing their passport and permit documents.

Conclusion

Getting a new mobile number on MTN in South Africa is a straightforward process that can be done either in-store, online, or through the MTN app. By following the steps outlined above, you can easily get your number on the MTN network and start enjoying their services.

Sources:
– MTN South Africa website
– ICASA (Independent Communications Authority of South Africa) regulations