RAF Contact Details in South Africa
Introduction
The Road Accident Fund (RAF) in South Africa provides compensation to individuals who have been injured in road accidents. Knowing the contact details of RAF can be crucial for those seeking assistance or information related to their claims.
How to Contact RAF in South Africa
Phone Numbers:
- Main RAF Call Centre: 0860 23 55 23
- RAF Customer Service: 012 649 0600
Email:
You can also reach out to RAF via email at info@raf.co.za
Physical Address:
If you prefer visiting RAF in person, their address is:
1221 Pretorius Street,Hatfield,
Pretoria,
0002,
South Africa
FAQ
1. How do I submit a claim to RAF?
To submit a claim to RAF, you can visit their website or contact their Call Centre for assistance.
2. What documents are required when submitting a claim?
Documents required include a police report, medical reports, and any other relevant information related to the accident.
3. How long does it take for a claim to be processed?
The processing time varies depending on the complexity of the claim, but RAF aims to settle claims within a reasonable time frame.
4. Can I track the status of my claim online?
Yes, you can track the status of your claim by logging into your online RAF account or contacting RAF Customer Service.
5. Are there any restrictions to who can claim compensation from RAF?
RAF provides compensation to all individuals who have been injured in road accidents, regardless of their age, gender, or nationality.
6. Can I appeal a decision made by RAF regarding my claim?
Yes, if you disagree with a decision made by RAF, you have the right to appeal the decision through the appropriate channels.
7. Are there any time limits for submitting a claim to RAF?
Yes, there are time limits for submitting a claim to RAF. It is recommended to submit a claim as soon as possible after the accident.
8. Can I contact RAF on weekends or public holidays?
RAF’s Call Centre operates during weekdays, but you can leave a message or send an email, and they will respond as soon as possible.
9. Is there a RAF office in every province of South Africa?
RAF has offices in various provinces of South Africa to assist individuals in need of their services.
10. Can RAF help with legal advice related to road accidents?
RAF does not provide legal advice, but they can refer you to legal professionals who specialize in road accident claims.
Differences in Contact Details Between Countries
While the basic contact details for RAF remain the same across different countries, there may be slight variations in phone numbers or email addresses based on regional offices or specific requirements in each country.