About Transnet

Transnet SOC Ltd is South Africa’s state-owned freight transport and logistics service provider. It operates railways, ports, and pipelines to move goods across the country efficiently.

Contact Information

• Phone: 0800 003 056 (24/7 Contact Centre)
• Email: info@transnet.net
• Website: www.transnet.net

Frequently Asked Questions

• How can I track my shipment with Transnet?

  You can track your shipment by logging into your account on the Transnet website and entering the tracking number provided to you.

• What are the operating hours of Transnet’s Contact Centre?

  The Contact Centre operates 24/7 to assist customers with any queries or issues.

• How can I file a complaint with Transnet?

  You can file a complaint by calling the Contact Centre at 0800 003 056 or sending an email to info@transnet.net.

• Does Transnet offer international shipping services?

  Transnet primarily focuses on domestic freight transport within South Africa but may have international shipping options depending on the specific requirement.

• Can I request a quote for shipping services from Transnet?

  Yes, you can request a quote by contacting the Transnet Contact Centre via phone or email.

• Are there specific requirements for transporting hazardous materials with Transnet?

  Yes, there are strict regulations and guidelines for transporting hazardous materials with Transnet. Please contact them for more information.

• Is it possible to book freight transport services online with Transnet?

  Transnet offers online booking services for some of its freight transport options. Check their website for more details.

• How can I apply for a job at Transnet?

  You can find job opportunities and apply through the Careers section on the Transnet website.

• Does Transnet provide training programs for employees?

  Transnet offers various training programs for its employees to enhance their skills and knowledge. Check the Careers section on the website for more details.

• What are the safety protocols employed by Transnet in its operations?

  Transnet adheres to strict safety protocols and regulations to ensure the well-being of its employees, customers, and the environment.