If you’ve submitted your tax return and are waiting to see if a refund is due, there are two main ways to check your SARS refund status: through the eFiling portal or by contacting SARS directly. Below is a simple guide to help you track your refund quickly and easily.
Check Refund Status Using SARS eFiling
If you’re registered for SARS eFiling, you can monitor your tax refund status online anytime.
Step-by-Step Instructions:
- Log in to eFiling
- Visit https://www.sarsefiling.co.za
- Enter your username and password to access your profile.
- If you don’t have an account, you’ll need to register using your ID number and tax details.
- View Your Tax Return or History
- Once logged in, go to your dashboard and look for “Returns History” or “Tax Returns”.
- Click on the relevant option for the current or past tax year.
- Check Return Status
- Here, you’ll see if your return has been received, assessed, or processed.
- If a refund is due, it will show the refund amount and sometimes the processing or payment date.
- View Detailed Assessment
- Click on the return to view the full Notice of Assessment (ITA34), which outlines the final refund or amount due.
- You can also check the statement of account (ITSA) for confirmation of payments.
Check Refund Status by Contacting SARS
Prefer speaking to someone? You can call SARS to check your refund status directly.
How to Do It:
- Call SARS Contact Centre
- Dial 0800 00 7277 (0800 00 SARS) — Monday to Friday during working hours.
- Verify Your Identity
- Be ready to give your ID number, tax reference number, and other personal details to confirm your identity.
- Ask for Refund Status
- Once verified, ask the agent for your refund progress, expected payment date (if available), or any issues causing a delay.
- Take Note of the Details
- Write down or save any important information shared during the call, such as payment timelines or required follow-up actions.
Things to Keep in Mind
- Refund delays may occur during peak tax season (July–October).
- If SARS needs verification documents or has flagged your return for review, your refund may be held until further checks are completed.
- Refunds are typically processed within 7–21 business days after assessment, provided there are no compliance issues.
Also Read: How do I get an eFiling profile?
By checking your SARS refund status regularly—either via eFiling or the call centre—you can stay informed and avoid unnecessary delays in receiving your money. Make sure your banking details on file are correct to ensure successful payment.