How to Check Your UIF Status Online in South Africa

If you’ve applied for UIF (Unemployment Insurance Fund) benefits or want to track your contributions, you can easily check your UIF status online through the Department of Employment and Labour’s official systems. Here’s a step-by-step guide to help you check your UIF claim or payment status quickly and securely.

Option 1: Check Your UIF Status Online via uFiling

The most reliable way to check your UIF status is through the uFiling portal, available on the Department of Labour’s website.

Step-by-Step Guide:

  1. Go to the Department of Labour Website
  2. Click on “Online Services”
    • On the top menu, select “Online Services” and choose “UIF” from the dropdown.
  3. Access the uFiling Login Page
    • Under the “My uFiling” section, click on the “Login” button.
  4. Log in with Your Credentials
    • Enter your username and password to access your UIF profile.
    • If you’re a first-time user, click “Register” to create an account using your ID number and personal details.
  5. View Your UIF Status
    • Once logged in, you can check the status of your claim, view contribution history, and see any pending or completed payments.

Option 2: Check UIF Status via Call Centre

If you don’t have internet access or prefer to speak to someone:

  1. Call the UIF Call Centre
    • Dial 0800 030 007 (toll-free) during office hours.
  2. Verify Your Identity
    • Be ready to provide your ID number and other personal details to confirm your identity.
  3. Request UIF Status
    • Ask the agent to assist you in checking the status of your claim or contribution record.

Important Notes

  • Make sure your contact details are up to date on the system so you can receive SMS or email updates.
  • If your UIF claim is still being processed, check back regularly, as updates can take a few days to reflect.
  • For faster results, use the uFiling platform instead of relying solely on phone support.

By checking your UIF status online or via phone, you can stay informed about your benefits, track payments, and resolve delays more efficiently. Registering on uFiling also gives you access to other helpful services like submitting claims, updating details, and viewing your employment history.

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