How to Check Your UIF Status Using Your Phone Number in South Africa

By | July 16, 2025

Want to know the progress of your UIF (Unemployment Insurance Fund) claim or contribution status? You can check it directly from your mobile phone using your cellphone number and ID. Here’s how to do it step by step.


Check UIF Status via Phone (USSD Code)

You can use the UIF self-service portal from any mobile network in South Africa.

Step-by-Step Instructions:

  1. Dial *120*3737# on your cellphone.
    • This will take you to the official UIF e-service menu.
  2. Select Option 1 to continue to the UIF services.
  3. Enter your South African ID number when prompted, then press the pound key (#).
  4. Choose Option 2 to check your UIF status.
  5. Confirm your cellphone number when prompted.
  6. You will receive an SMS shortly after, containing your current UIF claim or contribution status.

Alternative: Check UIF Status Online

If you have internet access, you can also use the official UIF platform online.

Here’s how:

  • Visit the UIF uFiling site: https://ufiling.labour.gov.za
  • If you’re not registered, follow the prompts to sign up using your ID number and personal details.
  • Once registered and logged in, you can view your UIF claim status, contribution history, and payment details.

Helpful Tips

  • Ensure your cellphone number is up to date with the Department of Labour to receive UIF updates by SMS.
  • The USSD service works even on basic phones and doesn’t require airtime.
  • If you face issues, you can contact the UIF Call Centre at 0800 030 007 for assistance.

By using your phone number and ID, you can stay updated on your UIF status without needing to visit a Labour Centre. It’s fast, free, and accessible from anywhere in South Africa.