If you haven’t filed one or more tax returns with the South African Revenue Service (SARS), it’s important to act quickly. Outstanding returns can lead to penalties, interest charges, and legal action. Fortunately, you can catch up on your submissions online through the SARS eFiling platform. Here’s a simple step-by-step guide.
Step 1: Prepare Your Tax Documents
Before logging in, gather all the financial documents for the tax year(s) you need to submit. This includes:
- IRP5 or IT3(a) income certificates from employers
- Medical aid and retirement annuity certificates
- Records of business income or rental income (if applicable)
- Proof of deductions, expenses, or capital gains
- Bank statements or investment summaries (if required)
Having these ready will speed up the process and reduce mistakes.
Step 2: Log in to SARS eFiling
- Go to the SARS eFiling website.
- Log in with your registered username and password.
(If you haven’t registered, you’ll need to do so first.)
Step 3: Check for Outstanding Returns
Once logged in:
- Navigate to your “Returns” dashboard.
- Look for alerts, notifications, or red indicators showing which tax years are still outstanding.
- SARS may also email or SMS you about unsubmitted returns.
Step 4: Request the Return (if needed)
For older tax years:
- Use the “Request Return” or “File Return” option in your eFiling dashboard.
- Choose the relevant tax year you want to complete.
Step 5: Complete the Tax Return (ITR12)
- Fill in your personal and financial information for the selected year.
- Include details about income, allowances, deductions, and any supporting documents.
- SARS uses auto-populated data for some employers or institutions, but always double-check for accuracy.
Step 6: Review and Submit
- Review your return carefully to ensure everything is correct.
- If satisfied, click Submit.
- You’ll receive a confirmation message once your return is successfully lodged.
Step 7: Make a Payment (If Owed)
- If SARS calculates that you owe tax, follow the payment instructions provided in your profile.
- Accepted payment methods include EFT, SARS EasyPay, or direct bank transfers.
- Always use your payment reference number (PRN) when making payment.
Step 8: Save Your Records
Keep a digital or printed copy of:
- Your submitted return
- Confirmation of submission
- Any supporting documents
SARS recommends keeping records for at least five years in case of audits or future queries.
Need Help?
If you have issues logging in, accessing returns, or completing your forms:
- Contact SARS directly via their Helpdesk
- Visit a SARS branch with an appointment
- Or consult a registered tax practitioner
Also Read:
Submitting your outstanding returns is your legal responsibility. Thankfully, the SARS eFiling system makes it easier than ever to comply—without queues, paper forms, or confusion.