How to Use Your PSiRA Verification Number and Online Services

By | July 22, 2025

Need to confirm a PSiRA registration, check your status, or make an appointment? Here’s a streamlined guide on using your PSiRA verification number, navigating the online portal, and managing your booking- all from your mobile device.


1. Verify a PSiRA Registration

You can verify both individual and business PSiRA registrations using their online tools. Here’s how:

A. Business or Company Verification

  1. Visit the official PSiRA website at www.psira.co.za.
  2. Go to Online Services → Business Verification.
  3. Enter your PSiRA number or company name.
  4. Type the captcha code displayed.
  5. Tap Submit to view current registration details.

B. Individual Verification

  1. Head to Online Services → Individual Verification.
  2. Submit your PSiRA number or South African ID number.
  3. Complete the captcha field.
  4. Click Submit to check your status (active, withdrawn, etc.).

2. How to Book an Appointment Online

While the PSiRA mobile app appointment feature is currently on hold, you can still self-book online via the portal:

  1. Visit: onlineservices.psira.co.za/onlinebooking/bookingview
  2. Click New Booking.
  3. Complete the application form with your details.
  4. Submit to secure your appointment date and time.

Businesses or training academies should contact their local regional PSIRA office directly for appointments – find contact info on the official website.


3. Useful FAQs

1. How long does the approval take?

Your application is usually processed within 12 working days, excluding weekends and public holidays.

2. Where can I collect my PSIRA certificate?

Visit the nearest PSIRA branch (excluding head office) with your original ID book.

3. How can I download the PSIRA form without going to a branch?

On the PSIRA website, navigate to Publications → Downloads and choose the right registration form.

4. How will I know when my application is approved?

  • Call 086 133 3850 with your ID number.
  • Or use Online Verification on the website by entering your ID number and captcha.

5. Will PSIRA post my certificate?

No. Due to biometric fingerprint verification, certificates must be collected in person.

6. Can someone else renew my individual certificate for me?

Unfortunately not—you must visit a PSIRA office in person. However, if your employer is renewing, they may do so on your behalf with your written consent.

7. How long is a PSIRA certificate valid for?

  • Individual certificates: valid for 24 months
  • Business certificates: valid for 12 months

8. What documents are required to renew a business certificate?

  • A signed application letter on company letterhead
  • Payment of annual fees or signed acknowledgement of debt
  • Tax clearance certificate and COID registration (if employees are present)

9. What are the requirements to renew an individual certificate?

  • Completed Renewal Form
  • Payment of prescribed fees (R40 for first renewal; R20 for second; R90 for re-issue/upgrade; ID card costs R60 or R90)
  • Certified copy of your ID document
  • Original certificate (or affidavit if lost)

10. What does “withdrawn” mean on my individual status?

If your status says withdrawn, it likely means unverified criminal record or non-payment of fees. Contact PSIRA at 086 133 3850 for clarity.


Final Tips for Mobile Users

  • Use a stable data connection when entering captchas or uploading info
  • Save your PSiRA number and ID details for easier verification next time
  • Always validate you’re on the official PSiRA site to protect your data

Keeping your verification number and access status up to date makes it easier to manage your registration, secure renewals, or book PSIRA appointments – all in a few taps.